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Customer Satisfaction with the Leading Diet Programs

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Consumer Reports asked readers to tell about the problems they encountered with different weight-loss programs.

Did the program have higher costs than you were led to believe?

  • Extra more likely: Jenny Craig (47%), Nutri-System (47%)
  • Extra less likely: Weight Watchers (7%), HMR (17%)

Was there strong pressure to buy the program's products?

  • More pressure: Jenny Craig (55%), Nutri-System (55%)
  • Less pressure: Weight Watchers (5%)

Was there strong pressure to join or stay in the program?

  • More pressure: Nutri-System (34%), Jenny Craig (31%)
  • Less pressure: Medifast (11%), Weight Watchers (12%)

Was the dieting method artificial and difficult to incorporate into daily life?

  • More artificial: Medifast (40%), Optifast (37%), Nutri-System (31%)
  • Less artificial: Weight Watchers (6%)

Were you always hungry?

  • More hunger: Medifast (22%)
  • Less hunger: Weight Watchers (10%)

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